Consumer Duty and Protection Series – Episode 1

In the first episode of our Consumer Duty and protection podcast series, Amanda Newman Smith is joined by Shelley Read and Gregor Sked, Intermediary Development & Technical Managers from Royal London. They take a closer look into the FCA’S new Consumer Duty – due to be published by 31 July – to discuss what the rules are expected to look like, and how the changes could affect business practices for protection advisers.